"I have been meaning to contact you for a while to let you know how happy I am with the new Pro-Ject Turntable you sold me, but more importantly for the great service during the exchange of used for new, calculating accounts and credits, and other complications.
It is obvious you care about your customers beyond just the sale and I really appreciate it."
"How beautiful it is to have music back in our home again! Thank you, Mary, for the big part you played in this--and in saving us some money in the process. We're very grateful to you!"
Jan & Bob P
"Just realized you and Steve must be an "item" according to your card. Also wanted to let you know that I am so glad I brought that old tape recorder in. Steve was so thorough and supportive and knowledgeable of course! Look forward to (hopefully) hearing many more recordings on that relic.