"I have been meaning to contact you for a while to let you know how happy I am with the new Pro-Ject Turntable you sold me, but more importantly for the great service during the exchange of used for new, calculating accounts and credits, and other complications.
It is obvious you care about your customers beyond just the sale and I really appreciate it."
"Just realized you and Steve must be an "item" according to your card. Also wanted to let you know that I am so glad I brought that old tape recorder in. Steve was so thorough and supportive and knowledgeable of course! Look forward to (hopefully) hearing many more recordings on that relic.
"I am a high end SACD and DVD Audio music collector and recently purchased a very expensive disc which unfortunately, was swallowed by my Oppo BDP-83 universal player. Never happened before! The folks at Paragon were super conscientious and able to remove (and save my disc) as well and get my Oppo up and running again. Will definitely use you guys again in the future!"