Contact Us

Paragon Video and Stereo
1905 Monroe Street
Madison, WI 53711
Call 608-251-6121
or Contact Us


Testimonials View All »

"I am a high end SACD and DVD Audio music collector and recently purchased a very expensive disc which unfortunately, was swallowed by my Oppo BDP-83 universal player. Never happened before! The folks at Paragon were super conscientious and able to remove (and save my disc) as well and get my Oppo up and running again. Will definitely use you guys again in the future!"
Greg M
"Several years ago you all fixed my dad's turntable and that made him SO happy. Listening to records that he hadn't heard in years was like a reunion with old friends. Thank you so much for your service!"
Kris H
"I have been meaning to contact you for a while to let you know how happy I am with the new Pro-Ject Turntable you sold me, but more importantly for the great service during the exchange of used for new, calculating accounts and credits, and other complications. It is obvious you care about your customers beyond just the sale and I really appreciate it."
Greg Y

Store Policies & Information

Store Hours:
Tuesday: 2pm - 8pm
Wednesday: 2pm - 8pm
Thursday: 11am - 8pm
Friday: 11am - 6pm
Saturday: 11am - 5pm
Closed on Sundays and Mondays

Return Policy:
30 days from purchase. In-store credit only.
No refunds or returns on special orders.

Service Agreement:
If I leave my unit at Paragon for more than 45 days after the invoice check-in date, I agree that my unit will become the sole property of Paragon Video & Stereo.

Store Hours:
Tuesday: 2pm - 8pm
Wednesday: 2pm - 8pm
Thursday: 11am - 8pm
Friday: 11am - 6pm
Saturday: 11am - 5pm

Closed on Sundays and Mondays

Return Policy:
30 days from purchase. In-store credit only.
No refunds or returns on special orders.

Service Agreement:
If I leave my unit at Paragon for more than 45 days after the invoice check-in date, I agree that my unit will become the sole property of Paragon Video & Stereo.