Contact Us

Paragon Video and Stereo
1905 Monroe Street
Madison, WI 53711
Call 608-251-6121
or Contact Us


Testimonials View All »

"I used the new remote to turn on the cable music this morning and it is fantastic! Thanks for all the time and effort you've put into our system. I know we are going to love it!"
"We want to tell you how much we appreciate the great service and quality products we recently purchased from Paragon Video and Stereo to create a new home theater system in our home. Please feel free to use us as a reference. We would tell anyone who inquires that Paragon Video embodies the best of the old fashioned retail virtues: fair prices, outstanding quality, and extraordinary personal service reminiscent of the good old days when doctors made house calls."
"I'm writing to let you know how much I continue to enjoy my home theatre/surround sound system...How nice that all this pleasure has also introduced me to great people-more "friends" than salespeople. Thanks for all your help and support!"

In Store Service & Repairs

Paragon Service for Home Audio Equipment & Speakers

RESTORING & RECYCLING TURNTABLES 

•50 Years of Experience Repairing and Rebuilding Turntables. Let us repair yours!

•Bring in your old Turntable for parts rather than letting it end up in a landfill!

Paragon Video and Stereo offers award-winning repair services on everything we sell locally from our store, as well as other audio components you have that might need a little TLC.  Please note that our repair service extends only to those items that are physically brought into our store location in Madison, Wisconsin, and then physically picked up.

Depending on the item*, we charge a minimum evaluation fee of $52.75 (tax included).   If total repairs will exceed $105.50, we will call first for your authorization before proceeding. Repair estimates are ±10% of the quoted amount.  If you decline the estimate, you can use your evaluation fee within 10 days as a credit towards the purchase of a replacement component (receiver for receiver, turntable for turntable, etc.)

*For large heavy receivers from the 60’s and 70’s, we charge a minimum evaluation fee of $105.50 (tax included).  If total repairs will exceed $105.50, we will call first for your authorization before proceeding. Repair estimates are ±10% of the quoted amount.  If you decline the estimate, you can use your evaluation fee within 10 days as a credit towards the purchase of a replacement component (receiver for receiver, integrated amp, or pre/power amp combination).

We no longer work on reel-reel tape decks, cassette decks, or floor consoles.

Paragon has more than 40 years’ experience in repairs with two qualified technicians on staff.  We have over $500K of parts in our inventory. Here are some examples of HOME audio components we regularly evaluate:

Turntables

•Receivers

•Preamps/power amplifiers/integrated amplifiers

•Speakers (passive)

•Tuners, CD players, DVD players

At times we may even repair antique audio equipment such as antique wind-up phonographs or radios.  If you have any questions about repairing items you have, please call 608-251-6121.


Paragon Service for Home Audio Equipment & Speakers

RESTORING & RECYCLING TURNTABLES 

•50 Years of Experience Repairing and Rebuilding Turntables. Let us repair yours!

•Bring in your old Turntable for parts rather than letting it end up in a landfill!

Paragon Video and Stereo offers award-winning repair services on everything we sell locally from our store, as well as other audio components you have that might need a little TLC.  Please note that our repair service extends only to those items that are physically brought into our store location in Madison, Wisconsin, and then physically picked up.

Depending on the item*, we charge a minimum evaluation fee of $52.75 (tax included).   If total repairs will exceed $105.50, we will call first for your authorization before proceeding. Repair estimates are ±10% of the quoted amount.  If you decline the estimate, you can use your evaluation fee within 10 days as a credit towards the purchase of a replacement component (receiver for receiver, turntable for turntable, etc.)

*For large heavy receivers from the 60’s and 70’s, we charge a minimum evaluation fee of $105.50 (tax included).  If total repairs will exceed $105.50, we will call first for your authorization before proceeding. Repair estimates are ±10% of the quoted amount.  If you decline the estimate, you can use your evaluation fee within 10 days as a credit towards the purchase of a replacement component (receiver for receiver, integrated amp, or pre/power amp combination).

We no longer work on reel-reel tape decks, cassette decks, or floor consoles.

Paragon has more than 40 years’ experience in repairs with two qualified technicians on staff.  We have over $500K of parts in our inventory. Here are some examples of HOME audio components we regularly evaluate:

Turntables

•Receivers

•Preamps/power amplifiers/integrated amplifiers

•Speakers (passive)

•Tuners, CD players, DVD players

At times we may even repair antique audio equipment such as antique wind-up phonographs or radios.  If you have any questions about repairing items you have, please call 608-251-6121.